Grocery Customer Experience Specialist

Fred Meyer, Inc.; Gig Harbor (WA); On-site; USD 19,000 - 25,000; Full time

Job summary

Fred Meyer, Inc. is seeking a Grocery Clerk to assist customers, stock and label merchandise, and maintain product freshness and safety standards. The role focuses on delivering friendly, reliable service in a dynamic store environment.

The position involves helping customers with product questions, promoting specials, and ensuring compliance with food safety and store policies. Previous retail experience is a plus.

Qualifications

• Customer service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Grocery Clerk helps customers discover new items or products they inquire about.
• Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review sell by dates and take appropriate action.
• Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.

Skills

Customer service

Communication skills

Basic math

Job description

Fred Meyer, Inc. is seeking a Grocery Clerk to assist customers, stock and label merchandise, and maintain product freshness and safety standards. The role focuses on delivering friendly, reliable service in a dynamic store environment.

The position involves helping customers with product questions, promoting specials, and ensuring compliance with food safety and store policies. Previous retail experience is a plus.