Grocery Customer Experience Specialist

The Kroger Co.; Bennett (CO); On-site; USD 18,000 - 23,000; Full time

Job summary

The Kroger Co. in Bennett, CO is hiring a customer service associate to create an outstanding shopping experience and maintain a clean, safe store environment.

You will assist the department manager in achieving sales goals, answer questions about products, and uphold the company values of respect, honesty, and safety.

This role emphasizes strong communication, teamwork, and attentiveness to product quality and customer needs.

Qualifications

• Ability to handle stressful situations.
• Basic math skills (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that welcomes customers and answers questions about products.
• Gain knowledge of products and respond to questions with recommendations.
• Inform customers of grocery specials and assist with product selection.
• Check product quality and review sell-by dates for freshness.
• Label, stock and inventory department merchandise and ensure fresh products are available.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads and promotions.
• Adhere to all food safety regulations and maintain proper temperatures.
• Support safety programs and report unsafe conditions to store management.
• Assist with preventive maintenance and notify about items needing repair.
• Notify management of accidents and report safety risks or illegal activity.

Skills

Stress resilience

Basic math

Communication

Job description

The Kroger Co. in Bennett, CO is hiring a customer service associate to create an outstanding shopping experience and maintain a clean, safe store environment.

You will assist the department manager in achieving sales goals, answer questions about products, and uphold the company values of respect, honesty, and safety.

This role emphasizes strong communication, teamwork, and attentiveness to product quality and customer needs.