Produce & Customer Experience Specialist

Kroger Co.; Longmont (CO); On-site; USD 27,000 - 36,000; Full time

Job summary

Kroger Co. in Longmont, CO is hiring a customer service-focused team member to create an outstanding shopping experience. You will assist the department manager in meeting sales goals, maintain a safe, clean environment, and help customers with questions about products.

You will promote store brands, stock and label items, monitor freshness, and follow safety procedures. The role requires effective communication, ability to handle stress, and willingness to work with diverse customers.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.
• Comparable Retail experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist the department manager in reaching sales and profit goals for the department.
• Monitor quality assurance standards and enforce safety procedures.
• Promote Corporate Brands to customers and maintain a welcoming environment.
• Answer questions about products and provide recommendations to customers.
• Prepare, label, inventory and stock merchandise; monitor freshness and temperatures.
• Report discrepancies and safety risks to store management.
• Display a positive attitude and work cooperatively in a fast-paced environment.
• Follow directions and assist with special ads and seasonal promotions.

Skills

Stress management

Communication skills

Basic math

Food handlers permit

Job description

Kroger Co. in Longmont, CO is hiring a customer service-focused team member to create an outstanding shopping experience. You will assist the department manager in meeting sales goals, maintain a safe, clean environment, and help customers with questions about products.

You will promote store brands, stock and label items, monitor freshness, and follow safety procedures. The role requires effective communication, ability to handle stress, and willingness to work with diverse customers.