Grocery Customer Experience Associate

Kroger Family of Companies; Louisville (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger Family of Companies in Louisville, KY is seeking a Grocery Clerk to deliver outstanding customer service while maintaining a safe, clean store environment. The role involves assisting customers, stocking merchandise, checking dates for freshness, and supporting the department to meet sales goals in a fast-paced setting.

This position emphasizes effective communication, accuracy in transactions, and a commitment to the Customer 1st strategy while upholding the company values of respect,

Qualifications

• Customer service skills required.
• Basic math skills for transactions.
• Strong communication abilities.

Responsibilities

• Assist customers with locating items and answering questions to drive sales.
• Inform customers about specials and product recommendations.
• Check product quality and freshness; review sell-by dates and take action when needed.
• Label, stock, and inventory department merchandise to maintain organization.
• Ensure compliance with food safety regulations and temperature logs.
• Report discrepancies in ordering/shipping to the department manager.
• Keep knowledge of products to respond to customer inquiries effectively.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

Kroger Family of Companies in Louisville, KY is seeking a Grocery Clerk to deliver outstanding customer service while maintaining a safe, clean store environment. The role involves assisting customers, stocking merchandise, checking dates for freshness, and supporting the department to meet sales goals in a fast-paced setting.

This position emphasizes effective communication, accuracy in transactions, and a commitment to the Customer 1st strategy while upholding the company values of respect,