Grocery Customer Care Specialist

Kroger Co.; Covington (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. is seeking a Grocery Clerk to assist customers, stock shelves, and ensure product quality in a fast-paced store environment in Covington, KY. You will help customers locate items, inform them of specials, and maintain accurate pricing and temperatures to meet safety standards.

The role emphasizes strong customer service, basic math, and effective communication to create a welcoming shopping experience and support store operations.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Assist customers in discovering items and answering questions.
• Inform customers of specials and recommend grocery items.
• Check product quality and review sell-by dates.
• Stock, label and inventory department merchandise.
• Report discrepancies to the department manager.
• Adhere to food safety regulations and maintain temperature logs.

Skills

Customer service

Communication

Math basics

Job description

Kroger Co. is seeking a Grocery Clerk to assist customers, stock shelves, and ensure product quality in a fast-paced store environment in Covington, KY. You will help customers locate items, inform them of specials, and maintain accurate pricing and temperatures to meet safety standards.

The role emphasizes strong customer service, basic math, and effective communication to create a welcoming shopping experience and support store operations.