Evening Grocery Clerk - Delightful Customer Service

Kroger Co.; Covington (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. in Covington, KY is seeking a dependable team member to create outstanding customer experiences, answer questions, and maintain a safe, clean environment that keeps customers coming back.

You will assist the department manager in meeting sales and profit goals while embodying our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include promoting trust among associates, helping customers with product questions,

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the department manager in reaching sales and profit goals for the department.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate Kroger Co.'s core values of respect, honesty, integrity, diversity, inclusion and safety.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome, important and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions, making suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality to ensure freshness; review sell-by dates and take action.
• Label, stock, and inventory department merchandise; provide fresh products as ordered.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Adhere to food safety regulations and guidelines.
• Ensure proper temperatures in cases and logs are maintained.
• Reinforce safety programs and identify unsafe conditions to management.
• Inspect equipment and notify management of repairs needed.
• Notify management of accidents.
• Report safety risks and illegal activity.
• Perform essential job functions with or without reasonable accommodations.

Skills

Ability to handle stressful situations

Knowledge of basic math

Effective communication skills

Job description

Kroger Co. in Covington, KY is seeking a dependable team member to create outstanding customer experiences, answer questions, and maintain a safe, clean environment that keeps customers coming back.

You will assist the department manager in meeting sales and profit goals while embodying our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include promoting trust among associates, helping customers with product questions,