Grocery & Courtesy Clerk: Customer Experience Champion

Kroger; Mishawaka (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Mishawaka, Indiana is hiring a store associate to create outstanding customer experiences through friendly service and product knowledge. You will greet customers, help locate items, bag merchandise, and maintain cleanliness and safety on the sales floor.

This role emphasizes teamwork with front-end staff, adherence to safety procedures, and effective communication with customers. The associate will follow loss prevention guidelines and support store operations during shifts.

Qualifications

• Must be able to meet the minimum physical demands of the position.
• Must be 16 years of age or older.
• Ability to handle stressful situations and demonstrate effective communication.
• Knowledge of basic math is helpful for counting and transactions.

Responsibilities

• Greet customers, help locate products, and respond to questions.
• Assist with bagging, loading, and checkout processes.
• Maintain cleanliness and safety on the sales floor and in lobbies/restrooms.
• Follow safety procedures and report unsafe conditions to management.
• Collaborate with front-end associates to ensure a smooth customer experience.
• Adhere to all local, state, and federal laws and company guidelines.
• Perform store tasks such as price checks and stocking as needed.

Skills

Customer service

Communication

Teamwork

Safety awareness

Job description

Kroger in Mishawaka, Indiana is hiring a store associate to create outstanding customer experiences through friendly service and product knowledge. You will greet customers, help locate items, bag merchandise, and maintain cleanliness and safety on the sales floor.

This role emphasizes teamwork with front-end staff, adherence to safety procedures, and effective communication with customers. The associate will follow loss prevention guidelines and support store operations during shifts.