Grocery Concierge & Front-End Helper

Hy-Vee; Mankato (MN); Hybrid; USD 15,000 - 19,000; Part time

Job summary

Hy-Vee is seeking a Courtesy Clerk to provide friendly customer service in the Grocery department. The role involves assisting customers with product location, carrying items, and helping with transportation of purchases, while maintaining cleanliness and organization across the store.

As part of the team, you will greet customers, answer calls, and support various departments as needed. The position emphasizes strong customer focus and reliable attendance.

Qualifications

• No education or experience requirements.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Greets customers in a friendly manner and assists with locating products and directions inside the store.
• Assists customers by escorting them to products, carrying items, loading or unloading heavy items, and noting customer requests or suggestions.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with coworkers as a team to ensure customer satisfaction and a pleasant work environment.
• Packages purchases and assists customers in transporting purchases to their mode of transportation.
• Cleans the store and backroom areas, stocks shelves, checks prices, and maintains supplies.

Job description

Hy-Vee is seeking a Courtesy Clerk to provide friendly customer service in the Grocery department. The role involves assisting customers with product location, carrying items, and helping with transportation of purchases, while maintaining cleanliness and organization across the store.

As part of the team, you will greet customers, answer calls, and support various departments as needed. The position emphasizes strong customer focus and reliable attendance.