Grocery Support & Customer Care Associate

H-E-B; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking a Customer Service Assistant to support in-store operations in Austin. You will package groceries, help customers transport purchases from the store to their vehicles, and assist shoppers in locating products.

The role emphasizes teamwork, safety, and efficient task completion. Ideal candidates are comfortable in a fast-paced retail environment, able to lift up to 55 lbs, and capable of maintaining cleanliness across the store.

Qualifications

• Ability to work with customers and stay attentive to their needs.
• Ability to work in a fast-paced retail environment.
• Physical ability to lift up to 55 lbs and perform repetitive tasks.

Responsibilities

• Assist in unloading merchandise from baskets.
• Packages groceries; assists customers in transporting/unloading groceries to their vehicles.
• Assists customers in locating merchandise.
• Gathers baskets and picks up trash inside and outside Store; maintains bag areas.
• Returns products to proper locations; stocks and stages bags; stocks check stand supplies.
• Cleans, mops, dusts, sweeps, vacuums check stand area and Return Center to maintain Store cleanliness and safety.

Skills

Customer service

Attention to detail

Lift 55 lbs

Fast-paced environment

Education

Company Orientation & Basics of Safety Training

Job description

H-E-B is seeking a Customer Service Assistant to support in-store operations in Austin. You will package groceries, help customers transport purchases from the store to their vehicles, and assist shoppers in locating products.

The role emphasizes teamwork, safety, and efficient task completion. Ideal candidates are comfortable in a fast-paced retail environment, able to lift up to 55 lbs, and capable of maintaining cleanliness across the store.