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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
Essential Job Functions:
- Process customer transactions quickly, accurately, and efficiently; understand the Point of Sale system, and handle various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, loyalty offers, coupons, and checkout procedures according to company policy.
- Rotate all merchandise according to code dating policies and check product quality for freshness; review sell-by dates and take appropriate action.
- Promote trust and respect among team members.
- Create a welcoming environment for customers by answering questions regarding products sold.
- Maintain knowledge of products sold; respond to questions and make suggestions.
- Greet, engage, and assist customers.
- Inform customers of grocery specials.
- Order, label, stock, and inventory merchandise.
- Report discrepancies in product ordering, shipping, and pricing to management.
- Adhere to cash handling limits and work honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, Fireworks).
- Stay current with ads and promotions.
- Follow all food safety regulations and maintain proper temperatures and logs.
- Reinforce safety procedures and report unsafe conditions.
- Inspect equipment and report repairs needed.
- Notify management of accidents.
- Follow all laws and company policies.
- Physical demands include standing, lifting, pushing, bending, twisting, squatting, climbing, and repetitive motions.
- Work cooperatively in a high-paced environment and manage conflicts professionally.
- Act with honesty and integrity and follow directions to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Basic math knowledge.
- Complete cashier training program.
- Memorize produce and sale items.
- Effective communication and reading skills.
- Must be 18 years old.
Desired Previous Job Experience:
- Customer service experience.
- Retail experience.
About Us
Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999. We serve customers in 48 stores across Indiana, Illinois, Missouri, Tennessee, Kentucky, and Ohio. As part of Kroger, we value diversity and aim to create positive experiences for our customers, communities, and team members.
We prioritize people, offering opportunities for growth, value, and care. Whether seeking part-time work or a new career, apply today to join our Ruler family!
What You’ll Receive From Us
The Kroger family offers comprehensive benefits including healthcare, flexible scheduling, counseling services, associate discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.
Additional Information
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Dairy Product Manufacturing