Grocery Clerk: Freshness & Customer Excellence

Smith's Food and Drug; Farmington (NM); On-site; USD 21,000 - 28,000; Full time

Job summary

Smith's Food and Drug in Farmington, NM is seeking a customer-focused team member to deliver outstanding service and maintain a clean, safe shopping environment. You will assist the department manager in achieving department goals and encourage associates to uphold our Customer 1st strategy.

Responsibilities include answering questions, stocking and labeling merchandise, and ensuring product quality and safety across the department and store.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail experience preferred.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products in the department and store.
• Gain and maintain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover new items they inquire about.
• Inform customers of dairy specials.
• Provide customers with fresh products that they have ordered.
• Recommend items to ensure customers get what they want.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and logs kept.
• Report safety risks and incidents to management.
• Inspect equipment and report items needing repair.
• Notify management of accidents.
• Report all safety risks and illegal activity.

Skills

Customer service

Stress management

Communication

Retail experience

Job description

Smith's Food and Drug in Farmington, NM is seeking a customer-focused team member to deliver outstanding service and maintain a clean, safe shopping environment. You will assist the department manager in achieving department goals and encourage associates to uphold our Customer 1st strategy.

Responsibilities include answering questions, stocking and labeling merchandise, and ensuring product quality and safety across the department and store.