Front End Cashier and Fast-Paced Customer Service Pro

Smith's Food and Drug; Albuquerque (NM); On-site; USD 17,000 - 21,000; Full time

Job summary

Smith's Food and Drug in Albuquerque, NM is seeking a friendly cashier to assist customers and process sales while upholding the store's core values.

You will operate the register, handle transactions, answer inquiries, and help maintain store standards. This role requires attention to detail, reliability, and a commitment to outstanding customer service.

Join a cooperative team in a fast-paced environment with flexible scheduling and opportunities to grow with the company.

Qualifications

• High school diploma or GED or equivalent experience.
• Six months cashier experience to work at Customer Service Desk.
• Able to pass a drug test.
• Willing to work in a fast-paced environment and on weekends.
• Able to organize/prioritize tasks and maintain accuracy.
• Must be 18+ years old (19 in some locations) if tobacco is sold.
• Able to follow directions and seek help to resolve issues.
• Demonstrates honesty and integrity in handling customer and business information.
• Knowledge of store policies and procedures is a plus.

Responsibilities

• Deliver excellent customer service and encourage colleagues to do the same.
• Operate cashier functions: open/close register, ring sales, process payments, bag merchandise, and money drops.
• Maintain price discrepancy logs and keep the checkstand area clean.
• Answer telephones and comply with corporate policies.
• Promote and support company initiatives and ensure EAS tag deactivation/removal.
• Respond to EAS activations and verify tag removal when needed.
• Maintain store accounting functions and prepare bank deposits of excess funds.
• Open and close the Customer Service Desk and process refunds, exchanges, money orders, transfers, and gift cards.
• Provide lottery service and issue licenses where applicable; send/receive faxes and manage lost and found.
• Work cooperatively in a high-paced environment and manage conflicts professionally.

Skills

Customer service

Cashier experience

Communication

Attention to detail

Teamwork

Multitasking

Problem solving

Conflict management

Honesty and integrity

Education

High school diploma or GED

Job description

Smith's Food and Drug in Albuquerque, NM is seeking a friendly cashier to assist customers and process sales while upholding the store's core values.

You will operate the register, handle transactions, answer inquiries, and help maintain store standards. This role requires attention to detail, reliability, and a commitment to outstanding customer service.

Join a cooperative team in a fast-paced environment with flexible scheduling and opportunities to grow with the company.