Grocery Clerk: Fresh, Friendly Customer Service Pro

Kroger Family of Companies; Georgia; On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is seeking a Grocery Clerk to deliver outstanding customer service in a fast-paced store environment in Georgia. You will assist customers, stock shelves, and help maintain product freshness and safety standards.

The role emphasizes friendly, helpful service and adherence to store policies. The position requires the ability to work in a busy retail setting and support the department in meeting sales goals.

Qualifications

• Customer service skills.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

Skills

Customer Service

Communication

Math basics

Job description

Kroger Family of Companies is seeking a Grocery Clerk to deliver outstanding customer service in a fast-paced store environment in Georgia. You will assist customers, stock shelves, and help maintain product freshness and safety standards.

The role emphasizes friendly, helpful service and adherence to store policies. The position requires the ability to work in a busy retail setting and support the department in meeting sales goals.