Grocery Clerk - Customer Service & Stock Specialist

The Kroger Co.; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Kroger Co. in Madison, WI is seeking a team member to deliver outstanding customer service in a safe, clean store environment. You will help stock shelves, unload shipments, read shelf codes, and assemble displays while upholding our core values of respect, integrity and safety.

The role emphasizes friendly service, accurate pricing, and working with teammates to ensure a positive shopping experience for every customer.

Qualifications

• Previous comparable experience.
• Experience in customer service.

Responsibilities

• Conduct yourself in a professional manner, displaying a positive attitude and speaking highly of the company.
• Respond to customer questions and requests in a courteous and helpful way.
• Follow all company policies and procedures.
• Understand and adhere to shrink guidelines.
• Unload trucks (Dairy, Frozen, Grocery, etc.).
• Remove merchandise from the pallet and sort into groups for stocking.
• Load merchandise onto carts for placement on shelves or displays.
• Read codes on shelves and merchandise labels.
• Attach price labels to each item.
• Stock shelves and build displays on the sales floor.
• Operate a manual pallet-jack, powered pallet stacker, or straddle stacker (age 18+).
• Perform essential functions with or without reasonable accommodation.

Skills

Customer service

Reading shelf codes

Job description

The Kroger Co. in Madison, WI is seeking a team member to deliver outstanding customer service in a safe, clean store environment. You will help stock shelves, unload shipments, read shelf codes, and assemble displays while upholding our core values of respect, integrity and safety.

The role emphasizes friendly service, accurate pricing, and working with teammates to ensure a positive shopping experience for every customer.