Grocery Customer Experience Specialist

The Kroger Co.; Town of Brookfield (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

The Kroger Co. is seeking a Customer Service Associate in Wisconsin to deliver outstanding service, answer customer questions, and help shoppers locate products throughout the store.

You will uphold cleanliness and safety standards, promote a welcoming atmosphere, and support the department team in meeting sales goals. Responsibilities include maintaining accurate product labeling and stock, communicating with customers about promotions, and ensuring proper food safety practices.

Qualifications

• Ability to handle stressful situations.
• Effective communication with customers and colleagues.
• Basic math skills for handling transactions and counting.

Responsibilities

• Promote trust and respect among associates.
• Answer questions and help customers find products.
• Suggest products and inform customers about specials.
• Ensure product freshness and proper labeling and stocking.
• Follow safety and sanitation guidelines and temperature controls.
• Report discrepancies and safety issues to management.

Skills

Stress management

Effective communication

Basic math

Job description

The Kroger Co. is seeking a Customer Service Associate in Wisconsin to deliver outstanding service, answer customer questions, and help shoppers locate products throughout the store.

You will uphold cleanliness and safety standards, promote a welcoming atmosphere, and support the department team in meeting sales goals. Responsibilities include maintaining accurate product labeling and stock, communicating with customers about promotions, and ensuring proper food safety practices.