Grocery Clerk: Customer-First Service & Freshness Expert

The Kroger Co.; Grants Pass (OR); On-site; USD 21,000 - 26,000; Part time

Job summary

The Kroger Co. is hiring for a front-line retail associate in Grants Pass, Oregon. You will deliver outstanding customer service, maintain a clean and safe store environment, and assist the department manager in achieving sales and profit goals.

You will learn product knowledge and promote a positive shopping experience for every customer. Responsibilities include assisting customers with questions, stocking shelves, upholding food safety standards, and cooperating with team members in a

Qualifications

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and suggest options to customers.
• Offer product samples to help customers discover new items.
• Inform customers of dairy specials.
• Provide customers with fresh products that they ordered.
• Recommend items to ensure customers get what they want.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Notify department manager of ordering/shipping discrepancies.
• Display a positive attitude.
• Stay current with ads and promotions.
• Adhere to food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers.
• Reinforce safety procedures and report unsafe conditions.
• Inspect equipment and report needed repairs.
• Notify management of accidents and safety risks.
• Report all safety risks, or illegal activity.
• Ability to work cooperatively in high paced and stressful environments.
• Ability to manage conflict professionally.
• Maintain honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support to diverse customer groups including minors, individuals with special needs, and older adults.
• Perform essential duties with or without reasonable accommodation.

Skills

Customer service

Effective communication

Stress management

Basic math

Retail experience

Job description

The Kroger Co. is hiring for a front-line retail associate in Grants Pass, Oregon. You will deliver outstanding customer service, maintain a clean and safe store environment, and assist the department manager in achieving sales and profit goals.

You will learn product knowledge and promote a positive shopping experience for every customer. Responsibilities include assisting customers with questions, stocking shelves, upholding food safety standards, and cooperating with team members in a