Grocery Clerk

Kroger; Ypsilanti (MI); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated Grocery Clerk to enhance customer experiences through exceptional service. In this part-time role, you will assist customers in finding products, maintain a clean and safe environment, and support the department manager in achieving sales goals. This opportunity offers a chance to grow within a supportive and purpose-driven company that values diversity and community. If you are passionate about food and customer service, this role could be the perfect fit for you.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement

Qualifications

• Strong customer service and communication skills are essential.
• Basic math skills necessary for handling transactions.

Responsibilities

• Assist customers with inquiries and product recommendations.
• Maintain product quality and adhere to safety regulations.
• Label, stock, and inventory department merchandise.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

High School Diploma or equivalent

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
3. Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products they have ordered.
5. Recommend grocery items to customers to ensure they get the products they want and need.
6. Label, stock, and inventory department merchandise.
7. Report product ordering/shipping discrepancies to the department manager.
8. Stay current with present, future, seasonal, and special ads.
9. Adhere to all food safety regulations and guidelines.
10. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
11. Gain and maintain product knowledge and respond to questions or make suggestions about products.
12. Create a welcoming environment for customers by answering questions and providing assistance.
13. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
14. Practice preventive maintenance by inspecting equipment and reporting repairs.
15. Notify management of customer or employee accidents.
16. Work cooperatively in a high-paced, sometimes stressful environment.
17. Manage conflict in a reasonable, nonconfrontational manner.
18. Act with honesty and integrity regarding customer and business information.
19. Follow directions and seek assistance when necessary.
20. Support and assist minors, individuals with special needs, and older adults.
21. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states under 28 different names. We pride ourselves on bringing diverse teams together with a passion for food and people, with a purpose to Feed the Human Spirit. We innovate continuously to create great experiences for customers, communities, and employees, with food at the core.

People matter here. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with:

• Healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick pay.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and diverse career pathways.

For more details about benefits and eligibility, visit our Benefits Page.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing
• Retail