Grocery Clerk

Kroger; Taylor (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery store chain is seeking a Grocery Clerk to create outstanding customer experiences through exceptional service. Responsibilities include informing customers about specials, ensuring product quality, and maintaining a clean environment. This role offers opportunities for growth and comprehensive benefits, supporting both personal and professional development.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Up to $21,000 in tuition reimbursement

Associate discounts on purchases

Qualifications

• Ability to provide excellent customer service.
• Knowledge of food safety regulations.
• Capacity to work in a fast-paced environment.

Responsibilities

• Inform customers about food specials and recommend grocery items.
• Check product quality for freshness and review 'sell by' dates.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Integrity

Teamwork

Food Safety Knowledge

Job description

Job Description: Grocery Clerk

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Our history began over a century ago in Cincinnati with a small grocery store. Today, we are the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, all with the purpose of 'Feeding the Human Spirit.'

We believe people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We support your growth and development, helping to feed your future with value and care.

If you're caring, purpose-driven, and eager to learn, your potential is unlimited. Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including healthcare coverage, flexible scheduling, paid time off, and holiday and sick pay.
• Emotional and financial support through programs like our Employee Assistance Program and Goldman Sachs Ayco coaching.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Responsibilities:

• Inform customers about food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality for freshness, review 'sell by' dates, and take appropriate action.
• Provide customers with ordered grocery products, both fresh and non-perishable.
• Label, stock, and inventory department merchandise.
• Report product ordering or shipping discrepancies to the department manager.
• Stay current with present, upcoming, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines, maintaining proper temperatures and logs.
• Gain knowledge of products sold and respond to customer questions with suggestions.
• Create a welcoming environment where customers feel valued and appreciated.
• Reinforce safety programs, identify unsafe conditions, and notify management.
• Practice preventive maintenance by inspecting equipment and reporting repairs.
• Notify management of any customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a reasonable, non-confrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions of the role with or without reasonable accommodations.