Grocery Clerk

Kroger; Sturgeon Bay (WI); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated Grocery Clerk to enhance the customer experience through exceptional service. In this part-time role, you will assist customers in discovering new products, ensure the quality of grocery items, and maintain a clean and safe shopping environment. This position offers opportunities for growth and development within a supportive and diverse team. If you are passionate about food and enjoy helping others, this is the perfect opportunity for you to thrive in a vibrant retail setting.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Strong customer service skills and effective communication are essential.
• Basic math skills for handling transactions and inventory.

Responsibilities

• Assist customers in finding products and inform them of specials.
• Ensure product quality by checking freshness and reviewing sell-by dates.
• Maintain cleanliness and safety standards in the grocery department.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

High School Diploma

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to store management.
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. Today, we serve customers in 89 stores throughout the state. As part of the Kroger family, we pride ourselves on bringing diverse teams together with a passion for food and people, with the purpose to "Feed the Human Spirit." We strive to create amazing experiences for our customers, communities, and employees, with food at the heart of it all.

People matter here. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we have opportunities for you. Apply today to join our Pick ‘N Save family!

If you need reasonable accommodation during the application or pre-hiring process, please call 844-849-7136 or contact the store management.

What You’ll Receive From Us

We offer comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement over your career.
• Opportunities for growth through training and diverse career pathways.

For more info, visit our Benefits Page.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Retail