Grocery Clerk

Kroger; Stanwood (IA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading grocery chain is seeking a Grocery Clerk to create an outstanding customer experience. The role involves assisting customers, ensuring product quality, and maintaining a clean environment. Join a diverse team dedicated to feeding the human spirit and providing excellent service.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Growth through training

Qualifications

• Customer service skills are essential.
• Effective communication skills required.
• Knowledge of basic math needed.

Responsibilities

• Help customers discover new grocery items.
• Check product quality and ensure freshness.
• Adhere to food safety regulations.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with ordered grocery products, both fresh and non-perishable.
• Recommend grocery items to customers.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions or make suggestions.
• Create a welcoming environment for customers, making them feel important and appreciated.
• Reinforce safety programs by complying with procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we serve customers in 59 stores across Washington and Oregon.

As part of Kroger, we take pride in diverse teams united by a passion for food and people, with a purpose to feed the human spirit. We innovate to create great experiences for customers and communities, with food at the core.

We value people, offering opportunities to grow, learn, and succeed. Whether seeking part-time work or a new career, apply today to join our QFC family!

Benefits

The Kroger family offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage (medical, dental, vision, prescriptions)
• Flexible scheduling with paid time off
• Emotional and financial support via Employee Assistance Program and financial coaching
• Associate discounts on various purchases
• Tuition reimbursement up to $21,000
• Growth through training and career pathways

For more info, visit our Benefits Page.

About The Team

The final pay rate is determined at store level based on experience. We offer benefits that promote physical, emotional, and financial well-being, including health care, retirement, paid time off, mental health resources, discounts, and career development. We also participate in community initiatives like Zero Hunger | Zero Waste and promote diversity, equity, and inclusion.

Interested in joining? Apply now! We look forward to meeting you.