Grocery Clerk

Kroger; Seattle (WA); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading grocery retailer seeks a Grocery Clerk in Seattle to provide exceptional customer service, maintain product quality, and ensure a welcoming environment. Ideal candidates will have strong customer service skills and a commitment to food safety. Join a diverse team dedicated to feeding the human spirit and enjoy benefits like flexible scheduling and tuition reimbursement.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Employee Assistance Program

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Customer service skills required.
• Effective communication skills essential.
• Knowledge of basic math is necessary.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and ensure freshness.
• Adhere to food safety regulations.

Skills

Customer Service

Effective Communication

Basic Math

Education

High School Diploma

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve customer and business issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we serve QFC customers in 59 stores across Washington and Oregon.

As part of the Kroger family, we pride ourselves on diverse teams passionate about food and people, with a common purpose: To Feed the Human Spirit. We innovate and create memorable experiences for customers, communities, and employees, with food at the core.

We value people and strive to provide the ingredients for your success at work and in life. Whether seeking a part-time role or a new career, apply today and join our QFC family!

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, prescriptions.
• Flexible scheduling, paid time off, holiday and sick pay.
• Emotional and financial support via Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and diverse career paths.

Additional Information

Benefits details and eligibility info are available on our Benefits Page.

About The Team

The final pay rate is determined at the store level based on prior experience. We offer a full range of benefits including health, retirement, paid time off, mental health resources, discounts, and community engagement through initiatives like Zero Hunger | Zero Waste and Diversity, Equity, and Inclusion plans. Visit thekrogerco.com for more info.

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail

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