Grocery Clerk

Kroger; Redlands (CA); On-site; USD 28,000 - 35,000; Part time

Job summary

Join a leading grocery retailer as a Grocery Clerk, where you'll create outstanding customer experiences through exceptional service. Responsibilities include assisting customers, maintaining product quality, and supporting department goals. Enjoy a flexible schedule and comprehensive benefits.

Benefits

Comprehensive healthcare coverage

Flexible scheduling and paid time off

Emotional and financial support programs

Employee discounts

Tuition reimbursement up to $21,000

Opportunities for growth and development

Qualifications

• Customer service skills required.
• Effective communication skills necessary.
• Knowledge of basic math needed.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

Join to apply for the Grocery Clerk role at Kroger

2 weeks ago Be among the first 25 applicants

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions.
• Create an environment that makes customers feel welcome, important, and appreciated.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and reporting repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve over 100 stores across California and the Midwest. We are committed to diversity, innovation, and creating excellent experiences for our customers and employees. Join us to be part of a caring, purpose-driven team with unlimited potential.

Benefits

• Comprehensive healthcare coverage
• Flexible scheduling and paid time off
• Emotional and financial support programs
• Employee discounts
• Tuition reimbursement up to $21,000
• Opportunities for growth and development

Additional Details

Seniority level: Entry level

Employment type: Part-time

Job function: Management and Manufacturing

Industries: Retail