Grocery Clerk

Kroger; Pico Rivera (CA); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery store as a Grocery Clerk, where you'll create outstanding customer experiences through exceptional service. Your role will involve assisting customers, maintaining product quality, and supporting department goals in a fast-paced environment.

Benefits

Healthcare

Flexible Scheduling

Counseling

Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Help customers discover new items or products.
• Check product quality to ensure freshness.
• Adhere to all food safety regulations and guidelines.

Skills

Customer Service

Effective Communication

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create a welcoming environment for customers by answering questions regarding products sold within the department and store.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflict reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist individuals with special needs, minors, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we are committed to diversity and innovation, creating great experiences for customers, communities, and employees. We value caring, purpose, and growth opportunities for our team members.

Qualified applicants with arrest or conviction records will be considered in accordance with local laws. For accommodations during the application process, contact 844-849-7136 or management at the location.

Benefits

The Kroger family offers comprehensive benefits supporting physical, emotional, and financial well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career growth opportunities.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail