Grocery Clerk

Kroger; Los Angeles (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery retailer as a Grocery Clerk in Los Angeles, California. You will create exceptional customer experiences, assist in maintaining a clean environment, and support sales goals. Ideal candidates will possess strong customer service and communication skills, with opportunities for growth and training.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Support programs

Associate discounts

Tuition reimbursement

Opportunities for growth and training

Qualifications

• Customer service skills required.
• Effective communication and basic math skills needed.

Responsibilities

• Help customers discover new items and inform them of specials.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Effective Communication

Basic Math

Job description

Join to apply for the Grocery Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
3. Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products that they have ordered.
5. Recommend grocery items to customers to meet their needs.
6. Label, stock, and inventory department merchandise.
7. Report product ordering/shipping discrepancies to the department manager.
8. Stay current with present, future, seasonal, and special ads.
9. Adhere to all food safety regulations and guidelines.
10. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
11. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions.
12. Create a welcoming environment for customers, making them feel important and appreciated.
13. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
14. Practice preventive maintenance by inspecting equipment and reporting repairs.
15. Notify management of customer or employee accidents.
16. Work cooperatively in high-paced, sometimes stressful environments.
17. Manage conflict in a reasonable, nonconfrontational manner.
18. Act with honesty and integrity regarding customer and business information.
19. Follow directions and seek assistance to resolve issues.
20. Support and assist minors, individuals with special needs, and older adults.
21. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications

• Customer Service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience

• Customer Service skills
• Retail experience

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we are committed to diversity and innovation, creating great experiences for customers and communities. We value people and aim to support your growth and success, whether part-time or career-oriented. Apply today to join our Food 4 Less family!

Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. For accommodations during the application process, contact 844-849-7136 or store management.

Benefits

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Support programs including counseling and financial coaching.
• Associate discounts on various products and services.
• Tuition reimbursement up to $21,000 through Continuing Education.
• Opportunities for growth and training.