Grocery Clerk

Kroger Mountain View Foods; Ogden (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated associates to enhance customer experiences in a vibrant store environment. This role emphasizes exceptional service, teamwork, and adherence to safety standards. As part of a diverse team, you will assist customers in discovering products, ensuring quality, and maintaining a welcoming atmosphere. With a commitment to employee well-being, the company offers flexible scheduling, comprehensive benefits, and opportunities for growth. If you're passionate about service and eager to learn, this is your chance to thrive in a supportive workplace.

Benefits

Healthcare Coverage

Flexible Scheduling

Employee Discounts

Tuition Reimbursement

Employee Assistance Program

Qualifications

• Knowledge of basic math for handling transactions.
• Strong customer service skills to assist shoppers effectively.

Responsibilities

• Help customers find products and inform them of specials.
• Ensure product quality and maintain a clean environment.
• Adhere to food safety regulations and assist with inventory.

Skills

Basic Math

Customer Service

Conflict Management

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Essential Job Functions:
2. Help customers discover new items or products they inquire about.
3. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
4. Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
5. Provide customers with fresh and non-perishable grocery products that they have ordered.
6. Label, stock, and inventory department merchandise.
7. Report product ordering/shipping discrepancies to the department manager.
8. Stay current with present, future, seasonal, and special ads.
9. Adhere to all food safety regulations and guidelines.
10. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
11. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
12. Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and store.
13. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to store management.
14. Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
15. Notify management of customer or employee accidents.
16. Work cooperatively in a high-paced and sometimes stressful environment.
17. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
18. Act with honesty and integrity regarding customer and business information.
19. Follow directions and seek assistance when necessary to resolve issues.
20. Support and assist through direct interaction with minors, individuals with special needs, and older adults.
21. Perform essential functions of this position with or without reasonable accommodation.

Qualifications

1. Minimum Position Qualifications:
2. Knowledge of basic math (counting, addition, and subtraction).
3. Desired Previous Job Experience:

Job Info

• Job Identification 120328
• Job Category Store Operations
• Posting Date 05/05/2025, 04:00 AM

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Opportunities for growth through various training programs and career pathways.

From a small Cincinnati grocery store over a century ago to the nation’s largest grocer with nearly 2,800 stores across 35 states, we take pride in bringing diverse teams together with a shared purpose: To Feed the Human Spirit. We are committed to innovation and creating remarkable experiences for our customers, communities, and colleagues, with food at the heart of it all.

People matter here. We strive to provide the ingredients for your success at work and in life. We support your growth with value and care. If you are caring, purpose-driven, and eager to learn, your potential is unlimited. Whether seeking a part-time role or a new career, we invite you to apply and join our Kroger family!