Grocery Clerk

Kroger in; Newark (OH); On-site; USD 28,000 - 35,000; Full time

Job summary

Kroger seeks a Grocery Clerk to create outstanding customer experiences through exceptional service. You will assist customers by managing grocery items, checking product quality, and maintaining a safe environment. This role includes opportunities for growth and comprehensive benefits.

Benefits

Extensive healthcare coverage

Flexible schedules with paid time off

Emotional and financial support services

Discounts on purchases

Tuition reimbursement up to $21,000

Training programs and career path opportunities

Qualifications

• Eager to learn and provide exceptional service.
• Ability to manage conflicts and work cooperatively.

Responsibilities

• Inform customers about food specials and grocery items.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer service

Attention to detail

Teamwork

Job description

Grocery Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Our company started over a century ago as a small grocery store in Cincinnati and has grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. We take pride in bringing diverse teams together with a passion for food and people, with a shared purpose: To Feed the Human Spirit. We are committed to innovation and creating meaningful experiences for our customers, communities, and colleagues, with food at the core.

We value people. That's why we aim to provide the ingredients for your success at work and in life. We support your growth with resources and care, helping you to feed your future. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're looking for a part-time role or a new career, we have an opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Our comprehensive benefits include:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible schedules with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through training programs and diverse career paths.

For more details, visit our Benefits Page.

Key Responsibilities:

• Inform customers about food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality, ensure freshness, and review "sell by" dates, taking appropriate action when necessary.
• Provide customers with ordered fresh and non-perishable products.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the manager.
• Stay updated on current, upcoming, seasonal, and promotional ads.
• Adhere to all food safety regulations and maintain proper temperatures in cases and coolers, logging temperatures regularly.
• Maintain product knowledge to answer questions and suggest products to customers.
• Create a welcoming environment for customers, making them feel valued and appreciated.
• Follow safety procedures, identify unsafe conditions, and report them.
• Perform preventive maintenance on equipment and report repairs needed.
• Notify management of accidents involving customers or employees.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts calmly and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.