Grocery Clerk

Kroger in; Mount Vernon (OH); On-site; USD 28,000 - 35,000; Full time

Job summary

Kroger seeks a Grocery Clerk to enhance customer experience and maintain product quality. This role involves serving customers, managing stock, and ensuring a safe environment. With Kroger, you have a chance for growth and access to comprehensive benefits designed to support your well-being.

Benefits

Healthcare coverage

Paid time off

Employee discounts

Tuition reimbursement

Training programs

Qualifications

• Experience in a customer service role is preferred.
• Ability to handle food safely following regulations.
• Skills in effective communication and teamwork.

Responsibilities

• Inform customers of food specials and recommend grocery items.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Food Safety Knowledge

Conflict Management

Job description

Grocery Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a tiny Cincinnati grocery store more than a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Responsibilities include:

• Informing customers of food specials and recommending grocery items to ensure they get the products they want and need.
• Checking product quality to ensure freshness, reviewing "sell by" dates, and taking appropriate action.
• Providing customers with fresh and non-perishable grocery products they have ordered.
• Labeling, stocking, and inventorying department merchandise.
• Reporting product ordering/shipping discrepancies to the department manager.
• Staying current with present, future, seasonal, and special ads.
• Adhering to all food safety regulations and guidelines.
• Ensuring proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gaining and maintaining product knowledge to respond to questions and make suggestions.
• Creating a welcoming environment for customers by answering questions and providing assistance.
• Reinforcing safety programs by following safety procedures and reporting unsafe conditions.
• Practicing preventive maintenance by inspecting equipment and reporting repairs.
• Notifying management of customer or employee accidents.
• Working cooperatively in a high-paced and sometimes stressful environment.
• Managing conflict in a reasonable, nonconfrontational, and cooperative manner.
• Acting with honesty and integrity regarding customer and business information.
• Following directions and seeking assistance to resolve issues.
• Supporting and assisting minors, individuals with special needs, and older adults.
• Performing essential functions of the position with or without reasonable accommodation.