Grocery Clerk

Kroger; Milford (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

Kroger seeks dedicated individuals to deliver exceptional customer service in Milford, Delaware. In this role, you'll assist customers with their grocery needs while maintaining product quality and safety standards. You'll enjoy a supportive work environment with opportunities for growth and comprehensive benefits.

Benefits

Extensive healthcare options

Flexible schedules

Free counseling and financial coaching

Tuition reimbursement program

Discounts on purchases

Qualifications

• Ability to work in a fast-paced environment and handle conflicts.
• Knowledge of food safety regulations.
• Strong interpersonal skills for customer interactions.

Responsibilities

• Informing customers of food specials and recommending products.
• Checking product quality and managing inventory.
• Maintaining a clean and safe working environment.

Skills

Customer Service

Communication

Teamwork

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a tiny Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, with a shared goal: To Feed the Human Spirit. We continuously innovate to create amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

People matter here. We aim to provide the ingredients you need to craft your success at work and in life. We support your growth with value and care, helping to feed your future. If you're caring, purpose-driven, and eager to learn, your potential is unlimited. Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits supporting your well-being, including physical, emotional, and financial support:

• Extensive healthcare options, including medical, dental, vision, and prescriptions through company or union plans.
• Flexible schedules in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Free counseling through our Employee Assistance Program and financial coaching with Goldman Sachs Ayco.
• Discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement via our Continuing Education program.
• Opportunities for growth through training programs and diverse career paths. More details are available on our Benefits Page.

Responsibilities include:

• Informing customers of food specials and recommending grocery items to meet their needs.
• Checking product quality, reviewing 'sell by' dates, and taking appropriate actions.
• Providing customers with ordered grocery products, both fresh and non-perishable.
• Labeling, stocking, and inventory management of department merchandise.
• Reporting discrepancies in product ordering/shipping to management.
• Staying updated on current, upcoming, seasonal, and special ads.
• Adhering to all food safety regulations and maintaining proper temperatures and logs.
• Gaining knowledge of products and responding to customer questions and suggestions.
• Creating a welcoming environment for customers, making them feel valued and appreciated.
• Reinforcing safety procedures, identifying unsafe conditions, and reporting them.
• Practicing preventive maintenance and notifying management of equipment issues.
• Reporting customer or employee accidents.
• Working cooperatively in a fast-paced, sometimes stressful environment.
• Managing conflicts reasonably and cooperatively.
• Acting with honesty and integrity regarding customer and business information.
• Following instructions and seeking help when needed.
• Supporting interactions with minors, individuals with special needs, and older adults.
• Performing essential functions with or without reasonable accommodations.