Grocery Clerk

Kroger Mountain View Foods; Memphis (TN); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to enhance customer experiences through exceptional service. This part-time role involves assisting customers, ensuring product quality, and maintaining a welcoming environment. The ideal candidate will demonstrate strong customer service and communication skills while working in a fast-paced setting. Join a company that values diversity and innovation, offering opportunities for growth and a supportive work culture. If you're passionate about food and people, this is the perfect opportunity for you.

Benefits

Healthcare coverage

Flexible schedules

Employee Assistance Program

Discounts on purchases

Tuition reimbursement

Training programs

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication skills for engaging with customers.

Responsibilities

• Assist customers in discovering products and inform them of specials.
• Check product quality and maintain freshness standards.
• Label, stock, and inventory department merchandise.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Job description

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods

3 days ago Be among the first 25 applicants

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality for freshness, review "sell by" dates, and take appropriate action.
• Provide customers with ordered fresh and non-perishable grocery products.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, and keep temperature logs.
• Gain knowledge of products sold within the department and respond to questions or make suggestions.
• Create a welcoming environment, making customers feel valued by answering questions about products.
• Reinforce safety programs by following procedures and reporting unsafe conditions.
• Inspect equipment regularly and notify management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced, sometimes stressful environments.
• Manage conflicts in a nonconfrontational, cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist with interactions involving minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

From a single Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states under 28 different names. We are committed to bringing diverse teams together with a passion for food and people, with the purpose to "Feed the Human Spirit." We focus on innovation and creating exceptional experiences for our customers, communities, and employees, with food at the core.

We value people and strive to provide the ingredients for your success at work and in life. Whether seeking a part-time role or a new career, we offer opportunities for growth. Apply today to join our Kroger family!

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling services, associate discounts, tuition reimbursement, and career growth opportunities.

• Healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible schedules with paid time off, holidays, and sick leave.
• Support through Employee Assistance Program and financial coaching.
• Discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Training programs and diverse career pathways.

For more information, visit our Benefits Page.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing
• Industries: Dairy Product Manufacturing