Grocery Clerk

Kroger in; Mechanicsville (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join the Kroger family as a Grocery Clerk, where you'll create outstanding customer experiences by providing exceptional service while ensuring the department meets sales and profit goals. This role is essential in maintaining a clean environment, checking product quality, and helping customers navigate their grocery needs.

Benefits

Extensive healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts on purchases

Up to $21,000 in tuition reimbursement

Industry-leading training opportunities

Qualifications

• Ability to assist customers effectively and provide accurate information.
• Willingness to follow safety procedures and regulations.

Responsibilities

• Inform customers about food specials and recommend grocery items.
• Check product quality and adhere to food safety regulations.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Communication

Teamwork

Food Safety

Job description

Grocery Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves in bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We continuously innovate to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients for your success at work and in life. We support your growth, offering value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling for full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases such as food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page!

Responsibilities:

• Inform customers about food specials and recommend grocery items to ensure they find what they need.
• Check product quality, review 'sell by' dates, and take necessary actions.
• Provide customers with ordered grocery products, both fresh and non-perishable.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the department manager.
• Stay current with ads, seasonal, and special promotions.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, keeping logs as required.
• Develop knowledge of products sold and assist customers with questions and suggestions.
• Create a welcoming environment where customers feel valued and appreciated.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Practice preventive maintenance on equipment and report repairs needed.
• Report customer or employee accidents to management.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.