Grocery Clerk

Kroger; Lakewood (CO); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery retailer is seeking a Grocery Clerk to provide exceptional customer service and maintain a safe, clean environment. Responsibilities include assisting customers, managing inventory, and ensuring compliance with food safety standards. Join a dynamic team that values respect, integrity, and diversity.

Qualifications

• Skills in customer service and effective communication.
• Basic math knowledge required.

Responsibilities

• Help customers discover products and inform them of specials.
• Check product quality and maintain inventory.
• Adhere to food safety regulations.

Skills

Customer Service

Effective Communication

Basic Math

Education

Retail Experience

Job description

Join to apply for the Grocery Clerk role at Kroger.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
3. Check product quality for freshness, review "sell by" dates, and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products ordered.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Stay current with present, future, seasonal, and special ads.
8. Adhere to all food safety regulations and guidelines.
9. Maintain proper temperatures in cases and coolers, and keep temperature logs.
10. Gain knowledge of products sold within the department and respond to questions, making suggestions about products.
11. Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products.
12. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
13. Practice preventive maintenance by inspecting equipment and reporting repairs.
14. Notify management of customer or employee accidents.
15. Work cooperatively in a high-paced and sometimes stressful environment.
16. Manage conflict reasonably and cooperatively.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance when necessary to resolve issues.
19. Support and assist minors, individuals with special needs, and older adults.
20. Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications

• Customer Service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience

• Customer Service skills
• Retail experience

Additional details about benefits, team environment, and application process are included to provide a comprehensive overview of the role and company culture.