Grocery Clerk

Kroger Mountain View Foods; Indio (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Grocery Clerk to create an outstanding customer experience through exceptional service. This role involves assisting customers, maintaining product quality, and ensuring a clean and safe environment. You will be a key player in reaching sales goals and providing excellent service, embodying core values of respect and integrity. If you thrive in a fast-paced environment and enjoy helping others, this position offers a fantastic opportunity to grow in the retail sector.

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication to assist customers and team members.

Responsibilities

• Help customers discover new products and inform them of specials.
• Check product quality and maintain a clean environment.
• Adhere to food safety regulations and assist with inventory.

Skills

Customer Service skills

Effective communication skills

Basic math skills

Education

High School Diploma or equivalent

Job description

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
3. Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
4. Provide customers with ordered fresh and non-perishable grocery products.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Stay current with present, future, seasonal, and special ads.
8. Adhere to all food safety regulations and guidelines.
9. Maintain proper temperatures in cases and coolers, and keep temperature logs.
10. Gain knowledge of products sold within the department and respond to questions, making suggestions about products.
11. Create a welcoming environment for customers by answering questions about products.
12. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
13. Practice preventive maintenance by inspecting equipment and notifying management of repairs.
14. Notify management of customer or employee accidents.
15. Work cooperatively in a high-paced, sometimes stressful environment.
16. Manage conflict in a reasonable, nonconfrontational manner.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance when needed to resolve issues.
19. Support and assist with interactions involving minors, individuals with special needs, and older adults.
20. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications

• Customer Service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience

• Customer Service skills
• Retail experience