Grocery Clerk

Kroger Mountain View Foods; Hays (KS); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated Grocery Clerk to enhance customer experiences through exceptional service. This role involves assisting customers in discovering products, maintaining a safe and clean environment, and ensuring product quality. You'll embrace core values of respect and integrity while working cooperatively in a fast-paced environment. Join a team that values diversity and offers comprehensive benefits, including healthcare and flexible scheduling, while providing opportunities for career growth. If you have a passion for customer service and want to make a difference, this position is perfect for you.

Benefits

Healthcare benefits

Flexible scheduling

Counseling services

Discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication for assisting customers and team collaboration.

Responsibilities

• Assist customers in discovering new products and inform them of specials.
• Maintain product quality and adhere to food safety regulations.
• Create a welcoming environment and manage conflicts effectively.

Skills

Customer Service skills

Effective communication skills

Basic math skills

Retail experience

Job description

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods.

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Maintain knowledge of products sold within the department and respond to questions, making suggestions about products.
• Create a welcoming environment for customers, making them feel important and appreciated.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. We serve customers in over 60 stores across Kansas. As part of Kroger, we value diversity and aim to create positive experiences for our customers and communities. We believe in feeding the human spirit and providing growth opportunities for our associates.

What You’ll Receive From Us

The Kroger family offers comprehensive benefits, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career growth opportunities.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Dairy Product Manufacturing