Grocery Clerk

Kroger Mountain View Foods; Great Bend (KS); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player seeks a Grocery Clerk to enhance customer experiences through exceptional service. In this dynamic role, you'll assist customers in discovering products, maintain a clean and safe environment, and support the department in achieving sales goals. Join a team that values respect, integrity, and diversity, while enjoying comprehensive benefits and growth opportunities. If you're passionate about customer service and thrive in a fast-paced environment, this position is perfect for you.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service skills and effective communication are essential.
• Basic math skills for handling transactions and inventory.

Responsibilities

• Assist customers with product inquiries and ensure a welcoming environment.
• Maintain product quality and adhere to food safety regulations.
• Stock and manage inventory while supporting department goals.

Skills

Customer Service skills

Effective communication skills

Basic math skills

Job description

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods

3 days ago Be among the first 25 applicants

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Maintain knowledge of products sold within the department and respond to questions or make suggestions.
• Create a welcoming environment for customers, answering questions and making them feel valued.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and notify management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced and stressful environments.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. We proudly serve customers in over 60 stores across Kansas. As part of the Kroger family, we are committed to diversity and creating positive experiences for customers and communities. We value caring, purpose-driven individuals eager to grow with us.

What You’ll Receive From Us

The Kroger Family offers comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.