Grocery Clerk

Kroger; Gurnee (IL); On-site; USD 28,000 - 35,000; Part time

Job summary

A leading grocery retailer in Gurnee is seeking a Grocery Clerk to enhance customer experience through exceptional service. Responsibilities include assisting customers, managing product quality, and ensuring compliance with food safety standards. Join a diverse team passionate about food and community, with opportunities for growth and comprehensive benefits.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Customer service skills and effective communication required.
• Basic math knowledge for counting and calculations.

Responsibilities

• Help customers discover new products and inform them of food specials.
• Check product quality and maintain a clean environment.
• Adhere to food safety regulations.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Job description

Join to apply for the Grocery Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, and keep temperature logs.
• Gain and maintain knowledge of products sold within the department and respond to customer questions and suggestions.
• Create a welcoming environment for customers by answering questions about products.
• Practice safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and notify management of repairs needed.
• Notify management of accidents involving customers or employees.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support minors, individuals with special needs, and older adults through direct interaction.
• Perform essential functions with or without reasonable accommodation.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience

• Customer service skills
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve Mariano’s customers in over 40 stores in the Chicago Metro area. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a focus on creating great experiences for customers, communities, and colleagues. We value caring, purpose-driven individuals eager to learn and grow. Whether seeking part-time work or a new career, apply today to join our Mariano’s family. For accommodations during the application process, contact 844-849-7136 or management at the location.

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Growth opportunities through training and career pathways.