Grocery Clerk

Kroger Mountain View Foods; Gurnee (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated associates to enhance customer experiences through exceptional service. This role involves assisting customers in finding products, ensuring quality and freshness, and maintaining a welcoming environment. The company values diversity and innovation, offering comprehensive benefits and opportunities for growth. Join a team that prides itself on creating amazing experiences for customers and communities. If you are passionate about food and people, this position is perfect for you!

Benefits

Healthcare coverage: medical, dental, vision, prescription

Flexible scheduling

Paid time off

Holiday and sick pay

Emotional and financial support

Counseling and financial tools

Associate discounts on various purchases

Tuition reimbursement up to $21,000

Opportunities for growth through training

Qualifications

• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Help customers discover new items or products they inquire about.
• Ensure product quality and freshness by checking 'sell by' dates.
• Maintain a safe and clean environment for customers.

Skills

Basic Math Skills

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
3. Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products that they have ordered.
5. Recommend grocery items to customers to ensure they get the products they want and need.
6. Label, stock, and inventory department merchandise.
7. Report product ordering/shipping discrepancies to the department manager.
8. Stay current with present, future, seasonal, and special ads.
9. Adhere to all food safety regulations and guidelines.
10. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
11. Gain and maintain knowledge of products sold within the department and respond to questions or make suggestions about products.
12. Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
13. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
14. Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs needed.
15. Notify management of customer or employee accidents.
16. Work cooperatively in a high-paced and sometimes stressful environment.
17. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
18. Act with honesty and integrity regarding customer and business information.
19. Follow directions and seek assistance when necessary to resolve customer and business issues.
20. Support and assist through interaction with minors, individuals with special needs, and older adults.
21. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math (counting, addition, and subtraction).

Desired Previous Job Experience:

Job Info

• Job Identification 123122
• Job Category: Store Operations
• Posting Date: 05/05/2025, 04:00 AM
• Location: 6655 Grand Ave, GURNEE, IL, 60031, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, prescription.
• Flexible scheduling, paid time off, holiday and sick pay.
• Emotional and financial support, counseling, financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and diverse career paths.

From a small Cincinnati grocery store to the nation’s largest grocer, we pride ourselves on creating amazing experiences for customers, communities, and associates. We value diversity, innovation, and a passion for food and people. Join us to be part of our Kroger family and help feed the human spirit. Apply today!