Grocery Clerk

Kroger; City of Frankenmuth (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery store is seeking a dedicated Grocery Clerk to enhance customer service and ensure product quality. The role involves assisting customers, maintaining store standards, and supporting sales goals. Ideal candidates will thrive in a fast-paced environment and demonstrate a commitment to safety and customer satisfaction.

Qualifications

• Ability to work effectively in a high-paced environment.
• Commitment to providing excellent customer service.
• Support for a diverse team.

Responsibilities

• Inform customers about food specials and recommend grocery items.
• Check product quality for freshness and proper labeling.
• Stock, label, and inventory department merchandise accurately.

Skills

Customer Service

Conflict Management

Product Knowledge

Job description

Job Description: Grocery Clerk

Our grocery store, part of the Kroger family, is seeking a dedicated Grocery Clerk to provide exceptional customer service and ensure the quality and safety of our products. This role involves assisting customers, maintaining store standards, and supporting the department in meeting sales and quality goals.

Responsibilities

1. Inform customers about food specials and recommend grocery items to meet their needs.
2. Check product quality for freshness and proper labeling, and review "sell by" dates.
3. Stock, label, and inventory department merchandise accurately.
4. Report discrepancies in product ordering and shipping to the department manager.
5. Stay informed about current and upcoming promotions and advertisements.
6. Adhere to all food safety regulations and maintain proper temperature logs for cases and coolers.
7. Develop knowledge of products to assist customers effectively and make suggestions.
8. Create a welcoming environment for customers, ensuring they feel valued and appreciated.
9. Follow safety procedures, identify unsafe conditions, and notify management.
10. Conduct preventive maintenance on equipment and report repairs needed.
11. Notify management of any customer or employee accidents.
12. Work cooperatively in a fast-paced, sometimes stressful environment.
13. Manage conflicts professionally and maintain honesty and integrity in all interactions.
14. Follow directions and seek assistance as needed to resolve issues.
15. Support and assist minors, individuals with special needs, and older adults as required.
16. Perform all essential functions of the role with or without reasonable accommodations.

Qualifications

Ability to work effectively in a high-paced environment, manage conflicts, and uphold safety standards. Commitment to providing excellent customer service and supporting a diverse team.