Grocery Clerk

Kroger; Burlington (IA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to create outstanding customer experiences through exceptional service. In this engaging role, you will assist customers in discovering new products, ensure the quality of grocery items, and maintain a clean and safe environment. This position offers an opportunity to work in a dynamic team, where your contributions will directly impact customer satisfaction and store success. If you are passionate about food and enjoy helping others, this is a perfect opportunity to grow your career in a supportive environment.

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication for assisting customers and team collaboration.

Responsibilities

• Help customers discover products and inform them of specials.
• Ensure product quality and adhere to food safety regulations.
• Label, stock, and manage inventory of grocery merchandise.

Skills

Customer Service skills

Effective communication skills

Basic math skills

Education

High School Diploma

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
3. Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products that they have ordered.
5. Recommend grocery items to customers to ensure they get the products they want and need.
6. Label, stock, and inventory department merchandise.
7. Report product ordering/shipping discrepancies to the department manager.
8. Stay current with present, future, seasonal, and special ads.
9. Adhere to all food safety regulations and guidelines.
10. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
11. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
12. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
13. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
14. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store management of any items in need of repair.
15. Notify management of customer or employee accidents.
16. Work cooperatively in a high-paced and sometimes stressful environment.
17. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
18. Act with honesty and integrity regarding customer and business information.
19. Follow directions and seek assistance when necessary to resolve customer and business issues.
20. Support and assist through direct interaction with minors, individuals with special needs, and older adults.
21. Perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Customer Service skills
• Retail experience

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we’re proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho, and Alaska.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!