Grocery Checkout & Customer Service Specialist

H-E-B; Baytown (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Joe V’s Smart Shop, a division of H-E-B in Baytown, TX, is seeking a Scanner to process customer transactions and provide outstanding service. You’ll scan items, bag groceries, and assist customers with questions while upholding safety and store policies.

The role emphasizes clear communication, attentiveness, and reliability in a fast-paced environment. Join a friendly team focused on value, efficiency, and a positive shopping experience.

Qualifications

• Strong customer service skills.
• Strong communication skills.
• Ability to identify produce.
• Ability to work with customers and stay attentive to their needs.
• Ability to work in a fast-paced environment and maintain a high level of productivity standards.
• Dependability, attention to detail, and sense of urgency.

Responsibilities

• Scans all customer items, and handles financial transactions
• Packages groceries
• Provides superior customer service; looks for ways to go above and beyond what our customers expect
• Answers product-related questions for customers, and offers additional or alternative products and services
• Instructs customers in the use of the Cash machine for cash tender
• Complies with Company food safety and sanitation expectations
• Participates with a total Store mindset
• Other duties may be assigned as necessary (within job scope), including returns, parking lot, cleaning registers, and front-end merchandising

Skills

Strong customer service skills

Strong communication skills

Identify produce

Attention to customers' needs

Fast-paced environment

Dependability and detail-orientation

Education

Job skills training/compliance training

Job description

Joe V’s Smart Shop, a division of H-E-B in Baytown, TX, is seeking a Scanner to process customer transactions and provide outstanding service. You’ll scan items, bag groceries, and assist customers with questions while upholding safety and store policies.

The role emphasizes clear communication, attentiveness, and reliability in a fast-paced environment. Join a friendly team focused on value, efficiency, and a positive shopping experience.