Grocery Center Store Associate – Customer-Focused

Food Lion; Southern Pines (NC); On-site; USD 24,000 - 34,000; Full time

Job summary

Food Lion in Southern Pines, NC is seeking a Center Store associate to provide quality customer service in the Grocery department. You will help maintain shelves, tags, and proper product placement while following company policies and safety guidelines.

The role emphasizes fast, friendly service, teamwork with coworkers, and accurate use of store tools such as ACIS and CAO to support store operations and shrink control. Prior experience in retail is a plus.

Qualifications

• High school diploma or equivalent is preferred.
• Excellent interpersonal, organizational and customer service skills.
• Ability to learn multiple tasks and operate technical requirements of the job.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking
• Maintain shelf allocations by stocking from tag to tag
• Place only saleable merchandise on the shelves
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Multitasking

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Southern Pines, NC is seeking a Center Store associate to provide quality customer service in the Grocery department. You will help maintain shelves, tags, and proper product placement while following company policies and safety guidelines.

The role emphasizes fast, friendly service, teamwork with coworkers, and accurate use of store tools such as ACIS and CAO to support store operations and shrink control. Prior experience in retail is a plus.