Grocery Center Store Associate – Fast, Friendly Service

Food Lion; Henderson (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking an associate to provide quality customer service in the Center Store (Grocery) Department. You will uphold standards per the standard practice manual, maximize sales through friendly service, and help minimize shrink through proper procedures.

The role emphasizes assisting customers, maintaining shelves, and following Food Safety and Workplace Safety guidelines while wearing the uniform and meeting required training standards. This position is based in Henderson, NC.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates
• Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking
• Maintain shelf allocations by stocking from tag to tag
• Place only saleable merchandise on the shelves
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice

Skills

Customer service

Communication

Teamwork

Organizational skills

Adaptability

Education

High school diploma or equivalent

Job description

Food Lion is seeking an associate to provide quality customer service in the Center Store (Grocery) Department. You will uphold standards per the standard practice manual, maximize sales through friendly service, and help minimize shrink through proper procedures.

The role emphasizes assisting customers, maintaining shelves, and following Food Safety and Workplace Safety guidelines while wearing the uniform and meeting required training standards. This position is based in Henderson, NC.