Grocery Center Associate: Fast, Friendly Customer Service

Food Lion; Hampstead (MD); On-site; USD 26,000 - 38,000; Full time

Job summary

Food Lion provides an opportunity to deliver quality customer service in our Center Store department. You will be responsible for maintaining standards, stocking merchandise, and helping minimize shrink through proper practices.

Daily duties include assisting customers with a fast, friendly experience, keeping shelves clean, adhering to safety guidelines, and completing required training to ensure a safe, efficient store operation.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Maintain clean shelves and shelf tag moldings with a damp cloth when stocking.
• Maintain shelf allocations by stocking from tag to tag.
• Place only saleable merchandise on the shelves.
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise follow policies.
• Understand and use company tools such as ACIS and CAO.
• Follow Food Lion policies and standard practices.
• Follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct unsafe conditions and report accidents per procedures.
• Comply with local, state and federal regulations.
• Wear the Food Lion uniform with name badge on duty.
• Complete Computer Based Training, Training Packet and Training Aid courses.

Skills

High school diploma

Customer service

Interpersonal skills

Organizational skills

Multi-tasking

Problem solving

Age requirement

Job description

Food Lion provides an opportunity to deliver quality customer service in our Center Store department. You will be responsible for maintaining standards, stocking merchandise, and helping minimize shrink through proper practices.

Daily duties include assisting customers with a fast, friendly experience, keeping shelves clean, adhering to safety guidelines, and completing required training to ensure a safe, efficient store operation.