Grocery Center Associate: Customer Service Focus

Food Lion; Fayetteville (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Fayetteville, NC is seeking a Center Store/Grocery associate to deliver fast, friendly service and maintain shelves to standard. You will engage customers, stock efficiently, and support sales through accurate product presentation.

You'll learn store systems (ACIS, CAO), follow safety policies, wear the uniform, and complete CBT and training. A team-driven environment supports growth and dependable, customer-focused service.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, friendly, and accurate customer service in the Center Store.
• Maintain shelves and shelf tag moldings; keep displays neat and stocked.
• Understand and use store tools such as ACIS and CAO.
• Adhere to Food Lion policies, safety guidelines, and standard practice.
• Wear the Food Lion uniform with name badge on duty.
• Complete CBT, Training Packet and Training Aid courses.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Education

High school diploma

Tools

ACIS

CAO

Job description

Food Lion in Fayetteville, NC is seeking a Center Store/Grocery associate to deliver fast, friendly service and maintain shelves to standard. You will engage customers, stock efficiently, and support sales through accurate product presentation.

You'll learn store systems (ACIS, CAO), follow safety policies, wear the uniform, and complete CBT and training. A team-driven environment supports growth and dependable, customer-focused service.