Grocery Center Associate - Customer Service

Food Lion; Gastonia (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a Front End/Store Associate to provide quality customer service in the Center Store department. You will help maintain shelves, assist customers, and uphold store standards and safety procedures.

The role emphasizes teamwork, accuracy, and adherence to company policies, with opportunities for CBT and training completion. Candidates should be able to lift and stand for long periods as part of daily duties.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Provide fast, friendly, and accurate customer service to create a positive shopping experience.
• Maintain shelves and pricing; ensure saleable merchandise is displayed.
• Follow store policies for ordering, receiving, preparation, and display of goods.
• Adhere to Food Lion safety guidelines and dress code during shifts.
• Complete required training and perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication

Problem solving

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion is seeking a Front End/Store Associate to provide quality customer service in the Center Store department. You will help maintain shelves, assist customers, and uphold store standards and safety procedures.

The role emphasizes teamwork, accuracy, and adherence to company policies, with opportunities for CBT and training completion. Candidates should be able to lift and stand for long periods as part of daily duties.