Grocery Center Store Associate - Customer-Focused

Food Lion; Hollins (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking personnel to provide quality customer service in the Center Store grocery department. You will help maintain standards, assist customers, restock shelves, and follow safety guidelines to ensure a positive shopping experience.

This role emphasizes fast, friendly service, adherence to procedures, and teamwork with fellow associates. Successful candidates will wear the Food Lion uniform and complete required training to support daily store operations.

Qualifications

• Provide quality customer service in the Center Store (Grocery) department.
• Maintain standards per the standard practice manual.
• Follow Food Safety and Workplace Safety guidelines and procedures.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with fast, friendly, and accurate service.
• Be courteous and helpful to other associates.
• Stock shelves and ensure correct shelf tag placements and saleable merchandise.
• Follow policies for ordering, receiving, preparation, conditioning and displaying merchandise.
• Understand and use company tools such as ACIS and CAO.
• Adhere to company guidelines, policies and standard practice.
• Observe and report unsafe conditions and accidents per Food Lion procedures.
• Wear the Food Lion uniform and name badge on duty.

Skills

Customer service

Interpersonal skills

Communication

Multi-tasking

Problem solving

Physical ability

Education

High school graduate or equivalent

Job description

Food Lion is seeking personnel to provide quality customer service in the Center Store grocery department. You will help maintain standards, assist customers, restock shelves, and follow safety guidelines to ensure a positive shopping experience.

This role emphasizes fast, friendly service, adherence to procedures, and teamwork with fellow associates. Successful candidates will wear the Food Lion uniform and complete required training to support daily store operations.