Grocery Bagger & Customer Service Specialist

Kroger Family of Companies; Ferndale (MI); On-site; USD 17,000 - 19,000; Full time

Job summary

Kroger Family of Companies in Ferndale, MI is seeking a Courtesy Clerk/Grocery Bagger to assist customers at checkout, bag groceries, and keep aisles tidy.

This role emphasizes friendly service, helping load bags into cars, performing shelf conditioning, and informing customers about specials. Candidates should have strong customer service and communication skills and be able to work in a fast-paced environment while following safety procedures.

Qualifications

• Customer service skills
• Effective communication skills

Responsibilities

• Bag groceries at checkout and ensure bags are not damaged.
• Assist in removing customer's merchandise from bottom of bascart for checkout.
• Offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Adhere to safety procedures and report unsafe conditions to management.
• Adhere to food safety regulations and guidelines.
• Provide friendly service to customers and answer questions about products.

Skills

Customer Service skills

Effective communication skills

Job description

Kroger Family of Companies in Ferndale, MI is seeking a Courtesy Clerk/Grocery Bagger to assist customers at checkout, bag groceries, and keep aisles tidy.

This role emphasizes friendly service, helping load bags into cars, performing shelf conditioning, and informing customers about specials. Candidates should have strong customer service and communication skills and be able to work in a fast-paced environment while following safety procedures.