Grocery Service Specialist — Bagging & Customer Experience

Kroger Family of Companies; Taylor (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

The Kroger Family of Companies in Taylor, MI is seeking a Courtesy Clerk/Grocery Bagger to deliver outstanding customer service and maintain a safe, clean store environment. You will assist at checkout, bag groceries, and help customers load bags as needed.

You will follow safety guidelines, restock shelves, perform basic housekeeping, and communicate clearly with customers and teammates in a fast-paced setting.

Qualifications

• Customer service skills
• Effective communication skills

Responsibilities

• Bag groceries at checkout for customers
• Aim for five items per bag without damage
• Bag items using appropriate bags (reusable/plastic/paper)
• Assist in removing merchandise from bottom of bascart
• Offer to help load bags into customers' cars
• Perform basic shelf conditioning
• Inform customers of grocery specials
• Return merchandise to store shelves
• Gather bascarts and return to designated areas
• Clean spills and collect trash inside store and parking lot
• Clean all areas inside and outside of store
• Handle and assemble seasonal merchandise
• Understand store layout, locate products, and conduct price checks
• Adhere to safety procedures and report unsafe conditions
• Follow food safety regulations and guidelines
• Inspect equipment and notify in case of repairs
• Create welcoming environment and assist customers with product questions
• Follow local, state, and federal laws and company guidelines
• Work cooperatively in high-paced or stressful environments
• Manage conflicts in a professional manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek help to resolve issues
• Provide support to minors, individuals with special needs, and older adults
• Perform essential functions with or without reasonable accommodation

Skills

Customer service

Communication skills

Job description

The Kroger Family of Companies in Taylor, MI is seeking a Courtesy Clerk/Grocery Bagger to deliver outstanding customer service and maintain a safe, clean store environment. You will assist at checkout, bag groceries, and help customers load bags as needed.

You will follow safety guidelines, restock shelves, perform basic housekeeping, and communicate clearly with customers and teammates in a fast-paced setting.