GROCERY/ASST DEPT LEADER

Kroger; Columbia Township (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

The Kroger Co. in Missouri's Columbia area seeks an Assistant Department Manager to lead the Grocery Department team, plan staffing, training and direct daily operations to deliver prompt, courteous service and safe, clean merchandise presentation.

You will work with store leadership to control costs, ensure compliance with company policies, and mentor associates while upholding Kroger's core values of respect, honesty, integrity, diversity and safety.

Qualifications

• Flexible with work hours including mornings, afternoons, evenings and nights.
• Available to work weekends and holidays.
• Excellent written and verbal communication.
• Ability to make quick, sound decisions.
• Remain calm under pressure and present a positive impression.
• Strong production, merchandising and customer service skills.
• Solid understanding of grocery department operations.
• Knowledge of employment laws and OSHA regulations.
• Experience operating power tools and equipment.

Responsibilities

• Assist Department Manager in organizing work, staffing and scheduling associates to provide prompt, courteous service.
• Respond to customer or associate comments, complaints, requests, accidents and questions in a professional manner.
• Use CAO to manage ordering quantities and track receipts and balance on hand.
• Perform and direct pricing and display of merchandise; maintain signage, rotation and space allocation.
• Engage and counsel associates in merchandising techniques and customer service.
• Follow company programs and policies, including dress code and safety guidelines.
• Provide input on department budgets, goals and results.
• Communicate with customers and associates to create a positive impression.
• Maintain equipment and facilities safely and in good repair.
• Keep floor and grocery areas clean and sanitary.
• Promote company initiatives and process improvements with the team.
• Demonstrate ability to manage people and workloads.
• Perform any duties as assigned.

Skills

Flexible schedule

Weekend/holiday availability

Communication skills

Decision making

Stress management

Merchandising

Operations knowledge

Compliance knowledge

Power tools operation

Job description

Job Description

Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates;

Job Description

Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates;

perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with policies and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Assist the Department Manager in organizing work, filling department staffing needs as authorized by store management, and training and scheduling associates so that customers are consistently provided with prompt courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
• Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand in the Department Manager’s absence.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
• Follow through on implementation of company programs and adherence to company policies and procedures, particularly in the areas of dress code, grooming, sanitation and maintenance of a work environment free of unlawful harassment or discrimination.
• Provide Department Manager with input on department budgets, goals and results.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf and grocery areas clean and up to sanitary standards.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
• Demonstrated aptitude to manage people and organize workloads.
• Perform any and all duties as assigned.

Qualifications

Minimum

• Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
• Willing and available to work weekends and holidays as needed.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
• Understanding of all key components of department operations (i.e. Managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.)
• Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
• Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.).

Desired

• Grocery retail work experience and/or backup manager experience.
• Past work record reflects dependability and integrity.