Grocery Associate FT

Southeastern Grocers; Jacksonville (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Grocery Associate to enhance customer satisfaction through exceptional service. This role involves greeting customers, assisting with their needs, and maintaining product freshness. You'll be part of a dynamic team that values integrity and reliability, ensuring a friendly shopping atmosphere. The position offers a chance to grow within a supportive environment that celebrates diversity and fosters a sense of belonging. If you're passionate about customer service and enjoy working in a fast-paced retail setting, this is the perfect opportunity for you.

Qualifications

• Ability to read, write, and speak English proficiently.
• Meet legal and company policy age requirements.

Responsibilities

• Provide continuous attention to customer needs and assist them promptly.
• Stock and rotate products to ensure freshness.
• Notify management of any illegal actions or policy violations.

Skills

Customer Service

Communication

Teamwork

Education

High School Diploma

Job description

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Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work , we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here .

Job Title: Grocery Associate

Location: Retail Grocery Location

Position Overview

The grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.

Primary Responsibilities & Accountabilities

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
• Offer product suggestions when appropriate.
• Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Operate department equipment and tools.
• Assist with receiving vendor merchandise.
• Unload truck deliveries promptly.
• Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
• Perform other job-related duties as assigned.
  
  

Qualifications

Minimum

• Meet legal and company policy age requirements to perform job functions.
• Ability to read, write and speak English proficiently.
• Ability to understand and follow English instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
  
  

Preferred

• High standard of integrity and reliability.
  
  

Required Behaviors

• Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
• Business-driven showing passion for the business, delivering results consistently.
• Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
• People Passion through consistently treating others with respect and dignity.
  
  

Knowledge, Skills, Abilities

• Compliance with all company policies and procedures.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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