Grocery Associate — Freshness & Customer Care Pro

Kroger Co.; Monroe (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. is seeking a Grocery Clerk to deliver outstanding customer service, maintain a safe, clean store environment, and assist in meeting department goals. The role involves helping customers, stocking shelves, checking freshness, and supporting the department manager in daily operations.

Ideal candidates will be reliable, able to work in a fast-paced setting, and maintain knowledge of products to assist customers effectively.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Help customers discover items and answer questions.
• Inform customers of specials and recommend items to meet needs.
• Check product quality and freshness and review sell-by dates.
• Provide fresh and non-perishable groceries as ordered.
• Label, stock, and inventory department merchandise.
• Report discrepancies in ordering/shipping to the department manager.
• Stay current with ads and promotions.
• Adhere to food safety regulations and temperature controls.
• Answer product questions and suggest alternatives as needed.
• Create a welcoming environment where customers feel valued.
• Follow safety procedures and report unsafe conditions to management.
• Inspect equipment and notify for repairs as needed.

Skills

Customer Service

Effective communication

Basic math

Job description

Kroger Co. is seeking a Grocery Clerk to deliver outstanding customer service, maintain a safe, clean store environment, and assist in meeting department goals. The role involves helping customers, stocking shelves, checking freshness, and supporting the department manager in daily operations.

Ideal candidates will be reliable, able to work in a fast-paced setting, and maintain knowledge of products to assist customers effectively.